Privacy Policy
GeoPerk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the GeoPerk mobile application (the "App"). We act as the data controller for your personal information and handle it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We collect the following categories of information:
- Account information: your name, email address, and phone number.
- Saved addresses: home or work addresses you choose to add in the App, used to mute alerts near those places.
- Company verification details: the work or student email address and employer or eligibility information you provide to verify which benefits you can access.
- Usage statistics: monthly counts of alerts shown, notification taps, and deal clicks per store or brand. These are counters only and contain no location or transaction details.
- Subscription information: your subscription status and purchase history. Payments are processed by our app store and subscription management providers; we do not collect or store your card details.
- Device information: a device identifier/fingerprint and push notification token, used for notifications and to operate free-trial eligibility and fraud prevention.
- Preferences and settings: such as your notification and category choices.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App.
- Send you proximity-based notifications about nearby benefits.
- Process payments, manage subscriptions, and administer free trials.
- Detect, prevent, and address fraud, abuse, and security issues (including repeated free-trial abuse).
- Communicate with you about your account and the App.
3. Legal Bases for Processing
Under the UK GDPR, we rely on the following legal bases: performance of a contract (to provide the App and your subscription); your consent (for location access and push notifications, which you can withdraw at any time in your device settings); our legitimate interests (to secure the App and prevent fraud and abuse); and compliance with legal obligations.
4. Location
We do not collect your location data. The App asks for your consent to access your device's location — including in the background, if you allow it — so it can detect when you are near a store with a benefit and show nearby deals on the map. Your location is processed on your device only: your location and location history are never transmitted to, or stored on, our servers. What we store are the outcomes you can see in the App, such as a monthly count of alerts shown per brand. You can withdraw location access at any time in your device settings; doing so limits proximity alerts and map features.
5. Categories of Service Providers We Use
We use trusted third-party providers to operate the App. These providers process data on our behalf under their own privacy policies. They fall into the following categories:
- Cloud and infrastructure providers (for authentication, database, hosting, and messaging).
- Maps and location providers (to display maps and resolve locations).
- App store and subscription management providers (to process and manage subscriptions).
- Push notification providers (to deliver notifications).
6. Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who help us operate the App (see Section 5).
- Business partners who provide the benefits and perks shown in the App.
- Legal or regulatory authorities where required by law.
7. International Data Transfers
Some of our service providers may process and store data on servers located outside the United Kingdom, including in the United States. Where data is transferred internationally, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or equivalent mechanisms to protect your information.
8. Data Retention
We keep your personal information for as long as your account is active or as needed to provide the App. When you delete your account, we delete your account profile and associated app data.
For fraud and abuse prevention, we retain a limited record after account deletion — specifically your email address, a device identifier, and the start date of any free trial. This allows us to enforce our one-free-trial policy and prevent repeated trial abuse, and is based on our legitimate interests. This limited record is not used for marketing.
9. Your Rights
Under UK data protection law, you have the right to:
- Access and update your personal information.
- Request a copy of your data (data portability).
- Delete your account and associated data (subject to the retention described in Section 8).
- Object to or restrict certain processing.
- Withdraw consent at any time (for example, location or notifications).
- Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
10. Account Deletion
You can delete your account at any time from within the App via Account settings. Deleting your account removes your profile and associated app data from our systems, except for the limited fraud-prevention record described in Section 8. Subscriptions are managed through your device's app store and must be cancelled separately in your app store account settings.
11. Children's Privacy
The App is intended for users aged 16 and over and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
12. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, but we work to protect your data.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the "Last updated" date below and, where appropriate, notify you in the App. Your continued use of the App after changes take effect constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at support@geoperk.co.uk.
Last updated: 2026-07-09